Case Study Development: Cleveland Clinic & FIU Create Patient Experience Case Study (1/4/2021)

Cleveland Clinic Florida, Florida International University faculty & graduate students, and The Beryl Institute review their creative process on “A Primer for Developing Case Studies” on the next (FREE) session of CAHME Mentorship Circle (CMC) Webinar series.

Miriam Weismann, JD, Clinical Director of the Healthcare MBA Program at FIU, and Osmel Delgado, COO of the Cleveland Clinic Florida collaborated on the creation of a case study: “Cleveland Clinic Florida ‘pay for performance’ reimbursement: why the best care does not always make the happiest patients”, used in FIU’s MBA program.

Jason Wolf, PhD, President and CEO of the Beryl Institute, will illustrate how the realism of the case has implications for the students entering the profession.

This session ALSO involves FIU students to provide a perspective on how the case supplemented academic theory with practitioner reality. CAHME programs are strongly encouraged to share this event with students in their program to understand how case studies are used in the classroom.

As an added bonus for attendees, CAHME will provide a complimentary link to the published case study (thanks to Emerald Publishing and FIU). The link is shared only to those who attend the live event on February 17, 2021 at 2:30 PM ET. Register here at no cost for the session. For more information, contact Melissa Cross, Education Coordinator, at

We are thankful for all CMC programs in sharing their approaches to advance the quality of healthcare management education.

Anthony Stanowski, DHA, FACHE
President & CEO
Commission on Accreditation of Healthcare Management Education