Benchmarking for Success: Transforming Accreditation in Graduate Healthcare Management Education to Ensure Well-Prepared Future Leaders
Presented by: Dr. Anthony Stanowski and Dr. Dan West
Context:
The Commission on Accreditation of Healthcare Management Education (CAHME) uses competency-based education criteria with a CQI process. CAHME incorporates benchmarking in ensuring program excellence. The presentation reviews how benchmarking can elevate accreditation processes in graduate healthcare management education, making performance improvement more targeted and impactful. It emphasizes success through data-driven strategies utilizing benchmarking as a transformative tool for aligning educational programs with accreditation standards and healthcare industry needs. The session will demonstrate how AI is incorporated into accreditation preparation and the development of university program strategy.
Methods:
Explain the role of benchmarking in meeting and exceeding accreditation standards (e.g., CAHME Standards, university program outcomes, university program resources). Demonstrate how benchmarking drives continuous improvement in program quality and accreditation outcomes. Review how public access to relevant information drives performance improvement. Provide attendees with tools and strategies to integrate benchmarking into accreditation processes.
Results: Benchmarking in Action. We will review four applications of benchmarking:
Case 1: Benchmarking to improve student competency outcomes.
Case 2: Benchmarking faculty qualifications and compensation data.
Case 3: Benchmarking for student recruitment in graduate programs.
Case 4: Benchmarking to prepare for an accreditation site visit.
Discussion: Recap of actionable strategies to integrate benchmarking into accreditation workflows. Handling gaps in data collection or reporting. Addressing resistance to change based on benchmarking findings. Managing resource constraints and the use of AI to assist in analysis
Dr. West and Dr. Stanowski are also preparing a manuscript to be featured in a special issue of Health Services Management Research (HSMR) is an authoritative international peer-reviewed journal which publishes theoretically and empirically rigorous research on questions of enduring interest to health-care organizations and systems throughout the world. https://journals.sagepub.com/overview-metric/HSM